Truck UK is an independent organisation that provides road transport industry best practice compliance assessments and audits; digital and analogue tachograph records processing and analysis and goods vehicle operator management and driver training.

The services provided by Truck UK are designed to assist every type and and every size of business in complying with the obligations that they entered into with the Traffic Commissioner when their licence was initially granted, whether that be a restricted or a standard licence.  Our specialist knowledge and hands-on experience of operating commercial goods vehicles provides us with an understanding of just what is expected and required to satisfy the Traffic Commissioner, while at the same time always being aware that it’s vital that a compliant operator is also a profitable operator.

Whether it’s a one-off service that’s needed to sort out a specific compliance issue, or a long term support package that is needed and a retained client agreement is entered into, we can help.

We have ‘off-the-shelf’ solutions that can be introduced as and when required, or we can put together bespoke practice and procedure packages that will be tailored to your own individual requirements.

If you believe that our services may be of benefit to you contact Truck UK for a confidential, no obligation, discussion or meeting, by sending an e-mail to compliance@truckuk.net and leave some basic information about the type of business you’re running and what you are looking for and we will contact you, with absolutely no obligation to take up our services. We do not employ sales people, nor do we use any form of third party tele-sales. So, when you contact Truck UK you only ever deal with compliance specialists.  

2014-07-11 11.51.40   2014-08-30 12.08.14

“improving compliance ………… while reducing costs”

Independent Maintenance Systems, Maintenance Documentation and Vehicle Inspection Audits 

Our business at Truck UK is based on a reputation of providing the highest quality independent maintenance systems, maintenance documentation and vehicle inspection audits, accepted as satisfactory and suitable to fulfil an undertaking entered into with the Traffic Commissioner’s.

If the operator has one central administration/establishment address, where all the relevant records are stored and available, this service normally takes approximately one day on-site and another half a day off-site, with the operator incurring a fee of £455.00 + VAT. When an operator has multiple authorised operating centres on the licence that need to be visited and records are not centrally located, a further nominal fee may be charged to cover additional travelling time, but this will always be discussed and agreed with the client before the service contract is entered into. 

The fee you are quoted by us is the total amount that you will pay for this service, irrespective of any issues that may arise, thereby giving the operator a figure to plan and budget for.

Before an audit visit is carried out the operator is provided with a four page audit guidelines document, so that the operator knows what we will be looking to see and why.

We guarantee that our audit procedure always provide the operator with a worthwhile independent systems check, carried out by an informed, experienced and knowledgeable auditor. The written report you receive contains specific findings and also information and details that should assist the operator assess their compliance levels and their existing practice and procedures. Our audit is written by the auditor that visits you and not produced from a standard template with meaningless graphs and a one line ‘satisfactory’ or ‘unsatisfactory’ response to the areas considered.  Our written report normally extends to at least 20 pages of information, facts and recommendations for the future.

We guarantee that our audit report will always increase the overall understanding of the levels of compliance that have been achieved, as well as what, if anything, can be done to improve the position for the future and just as importantly, how this can be achieved.

For further information FREEPHONE 0800 644 87 87 0r landline number 01832 274762 and ask to speak to Steve Williams, the person who carries out all our operator audits and assessments and will be your point of contact throughout the process, should you decide to take up our service.

Or, you can e-mail Steve at the address below and leave your contact details (contact name; company name; size of fleet and basic information on why you need the audit) and he will contact you with further information by return e-mail within twenty four hours. The e-mail address to use to find out more about the audit service is: sdw@truckuk.net  As is always the case when dealing with Truck UK, an enquiry does not commit you to use our services and no one who contacts us is ever called back, unless we are invited to do so.

Guide to operators                 stat good repute and fitness  stat legal entities

Operator Licence Awareness Course (OLAC)  -  One Day Course

To assist operators to keep up to date and compliant we provide a one-day Operator Licence Awareness Course (OLAC) that can be presented ‘in-company’ to up to five delegates for a single day rate fee of £455.00 + VAT (this is a single fee covering one days attendance for up to five delegates, potentially breaking down to a fee per delegate of only £91.00 + VAT!). This course can be provided on a date (including weekends) and at a venue provided by and to suit the operator, anywhere within mainland Great Britain.

The course and the structure we provide is particularly popular with operators’ that have entered into an undertaking with the Traffic Commissioner to refresh their knowledge of their operator licence obligations. Attendance is relevant to directors, partners, sole traders and all supervisory staff.

Please note that this course is not a Driver CPC approved periodic training course, as it has been designed and produced with operators and transport manager responsibilities covered in depth, rather than having to try to cover two quite separate ways of teaching and learning on the day. Should operators/transport managers require Driver CPC approved periodic training, we are an approved training centre and we have a range of driver focussed courses available, to be presented ‘in-house’ at a time and at a place to suit the operator.

If you need to fulfil an undertaking entered into with the Traffic Commissioner, to either ensure that you are granted an operators’ licence, or after you have attended a preliminary hearing or following being called up to public inquiry, we can provide the appropriate course and certificates to independently confirm this.

Transport Managers (Standard Licence) / Responsible Persons (Restricted Licence) – Two Day Transport Manager Awareness Course

We work closely with transport managers who have been nominated on standard licences and also with persons with responsibility for continuous and effective management of the transport of an authorised restricted licence.  It is essential that persons in this role ensure that their knowledge of the industry we’re involved in and the many rules and regulations we must comply with are understood.

An increasingly popular in-house course that we provide is the two-day Transport Manager Awareness Course, presented at a venue supplied by the client for up to five delegates (for a single fee of £765.00 + VAT covering two days attendance for up to five delegates, which equates to £153.00 + VAT per delegate for a two day management training course). Attendance on this course is again suitable to fulfil an undertaking entered into with the Traffic Commissioner at a preliminary hearing or at public inquiry.

The course covers every aspect of the responsibilities and obligations of managing a goods vehicle operator licence in detail, with particular focus on ‘continuous and effective management of the transport’.

Please note that this course is not a Driver CPC approved  periodic training course and attendance will not count or be registered against vocational driving licences. It is a management course that has been structured to ensure operators’ and transport managers understand their obligations to the Traffic Commissioners’ when a licence is to be or has already been granted.

It is expected by the Traffic Commissioner’s that persons in a transport management role ensure their knowledge is up to date and attending either or both of the above courses is an excellent way of confirming this.

Tailored training  - focussed on quality of content, rather than time spent in the classroom

Should your operation be such that a specially tailored bespoke training course would be of benefit to you we would be keen to help.  We have recently put together a series of ‘understanding and awareness’ courses that run for no more than two hours per session that have been taken up by several well known restricted licence holders, to enable them to both induct and refresh their staff on important aspects of operator licence compliance.

If you are looking for Driver CPC approved periodic training we can produce and submit for approval courses that focus on your particular business and we always have courses approved and available covering the following topics – Drivers hours & record keeping; walk-round checks & defect reporting; safe & secure loading; manual handling; safeguarding vulnerable road users; site awareness; working at height; use of fire extinguishers and emergency first aid at work .

Contact Steve Williams to arrange a no obligation meeting to go through your own particular requirements, by e-mailing sdw@truckuk.net.

Partner providers - Truck UK is a totally independent service provider organisation that only employs specialist and experienced staff who know the industry that they are involved in. When clients require expertise that Truck UK does not possess we source other top quality organisations who we continuously monitor and audit, thereby acting as guarantors to you for their services.  

We are approved training providers through the UK Rural Skills Centre and are becoming increasingly involved in the provision of training courses to goods vehicle operators from the farming community. 

All our first aid and wellbeing services are provided and presented by Deborah Slator, through Fenland First Aid Services (FFA), who are recognised as experts in their particular field.

Throughout 2016 we will be providing manual handling training for all, presented on behalf of Truck UK by James Copeman  of FFA . We work with Jeff Marsh of CJM Training and Transport Consultancy Ltd. to ensure that our OCR Transport Manager Courses are to the highest standard and another top quality and industry recognised provider we employ is Brian Szukala of TKnP Ltd. who continually audits and assesses our services, as an independent expert, to ensure we only provide the best and most up to date services to all our clients.  

We believe that our best practice approach of only providing quality services that can be trusted is the reason we have been able to build up our retained client base, year on year.

Why not get in touch and see if we can work with your operation in 2016?

For further information FREEPHONE 0800 644 87 87

fta roundell
Truck UK is proud to be a member of the Freight Transport Association - FTA (member number 204096) and we support the policies of the Road Haulage Association (RHA). We recommend that all our clients who operate vehicles specified on a goods vehicle licence join at least one of the two leading trade associations, to ensure that their voice is heard, with regard to the rules and regulations that relate to the domestically based goods vehicle operator. Domestic and European government recognise both the FTA and the RHA as representing the UK haulier.

Now that we are facing an exit from the European Union it is more important than ever that goods vehicle operators get their voice heard and so you must be prepared to support the associations that work on your behalf and of all who operate goods vehicles from within the United Kingdom.

For further information contact Truck UK on FREEPHONE 0800 644 87 87